What materials of magnetic cores do you support customization?

• We mainly support the customization of magnetic cores made of three core materials: carbon steel, nanocrystals, and amorphous. We can accurately match material types according to customer industry scenarios and equipment requirements. At the same time, we can also connect with high-quality raw material suppliers to customize special material magnetic cores based on customer special needs. All materials meet industry standards and environmental requirements, and have passed the EU Rohs 2.0 certification, ensuring quality assurance

What is the minimum order quantity for customized magnetic cores?

• We support flexible customization with no strict minimum order quantity, which can meet the needs of small batch trial production (dozens of pieces), medium batch supply (hundreds of pieces), and large batch customization (thousands of pieces). For small batch trial production customers, we will optimize the production process, control production costs, ensure that the quality of trial production products is consistent with that of bulk products, and help customers quickly verify product compatibility.

How long does the entire cycle take from consulting customization to product delivery?

• The delivery cycle depends on the customized product specifications, batch size, and process complexity. For routine small batch customization (up to 100 pieces), it takes about 7-10 working days from scheme confirmation to delivery; Medium batch customization (100-1000 pieces) takes about 10-15 working days; Large scale customization (over 1000 pieces) takes about 15-25 working days. For special and complex customization, the lead time can be negotiated and extended. We will efficiently promote the entire process to ensure timely delivery

Can product parameters or process requirements be modified during the customization process?

• Samples can be applied for, and customers can request samples before customization. We will produce 1-2 samples for free according to the customer's customized parameters. The sample shipping fee will be borne by the customer. If the customer signs a formal customization contract later, the sample shipping fee can be deducted from part of the payment. The sample production cycle is about 3-5 working days to ensure that the samples are quickly delivered to the customer

How to ensure the quality of customized products?

• We have established a full process quality control system, from raw material inspection upon receipt, full process inspection during production, to comprehensive testing of finished products. Each process is controlled by professional quality control personnel, and the product qualification rate remains stable at over 99.8%. At the same time, we have passed ISO international quality system certification, and all customized products provide testing reports to support third-party testing for customers. If there are quality problems, we will provide free rework or replacement to protect customer rights

Do you have customization experience in high-end industries such as high-speed trains and aerospace?

• Yes, we have been deeply involved in the field of magnetic core customization for nearly 30 years, accumulating rich customization experience in six core industries including high-speed trains, aerospace, solar energy, aircraft, wind power, and new energy vehicles. We have provided thousands of customized solutions for customers in various industries, which can accurately match the strict working conditions of high-end industries. The customized magnetic cores have reached industry-leading levels in accuracy, stability, weather resistance, and other aspects.

Do customized products support OEM/ODM services?

• Support, we provide one-stop OEM/ODM customization services, which can provide full process services including product design, research and development, production, testing, packaging, and logistics according to customer needs. We support OEM production and assist customers in optimizing product design, improving product performance, reducing production costs, and providing one-on-one exclusive docking throughout the process to ensure that customized services meet customer needs

What is the payment method for customized products?

• The conventional payment method is "advance payment+final payment". After signing the contract, the customer pays 30% -50% advance payment, and we start sample research and mass production; After the product production is completed and the customer's acceptance is qualified, the remaining balance will be paid, and we will arrange logistics and distribution; For long-term cooperative customers, we can negotiate to optimize payment methods, establish a long-term stable cooperation mechanism, and achieve mutual benefit and win-win results

Is there any after-sales guarantee for customized products?

• We have a comprehensive after-sales guarantee system, and provide a one-year free warranty service after product delivery. During the warranty period, if there are any quality problems with the product that are not caused by human factors, we will provide free rework or replacement; At the same time, we will establish a 24-hour rapid response mechanism. When customers encounter problems such as product usage and technical inquiries, we will arrange technical personnel to connect and provide professional solutions as soon as possible, and provide attentive service throughout the process